(1) Extensive use of ____ communication is most likely to aid in solving complex problems
--> Written
(2) The most likely result of communication blockers is that:
-->Conflict occurs
(3) A PM has a problem with a team member's performance. what is the best form of communication for addressing this problem?
--> Informal verbal
(4) A team member's performance problem was communicated by the PM with Informal verbal communication. However, this problem is not resolved. what is the best form of communication for addressing this problem?
--> Formal Written
(5) When a PM engage in negotiation, nonverbal communication skills are of
--> Major importance
(6) Project information has been distributed based on communication management plan. However, one stakeholder expressed surprise to the PM upon hearing of a previously published change to a project deliverable. All stakeholders received the communication containing the change. What should the PM do?
--> Review the communication management plan and make revisions if necessary
(7) A PM has a project team consisting of people in four countries. What type of communication should he use?
--> Formal written communication
(8) You have just been assigned as a PM for a large manufacturing project. You want to quickly review where the project now stands. which of the following reports would be the most helpful in finding such information.
--> progress report
(9) During the middle of a project, things have been going well. Everything seems under control. The PM gets a call from a team member saying that results from the completion of their activity's predecessor is two days late. What is the reason best describes why this occur?
--> Functional management was not included in the communication management plan
(10) A PM has just been assigned a team that comes from many countries. What is her best tools for success?
--> communication and well-developed people skills
(11) stakeholders can be identified in all project management process groups
(12) if a PM wants to report on the actual project results vs. planned results, she should use a:
--> variance report
(13) A PM wants to more extensively involve the stakeholders on the project. Which of the following would be the best way accomplish this?
--> a) send the status report to stakeholders b) have the stakeholder periodically review the list of project requirements (x)
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